Shipping Policy
At Idalou Gift Basket Creations, we take pride in carefully packaging and shipping each order to ensure it arrives in perfect condition. Please review our shipping details below:
Processing & Delivery Times
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Processing times vary depending on the type of basket and the time required for preparation.
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Orders are typically processed within 1-3 business days, but custom or bulk orders may require additional processing time.
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Our normal business days are Monday through Friday, excluding weekends and holidays.
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Delivery times vary based on location and the shipping method selected at checkout.
Shipping Carriers & Rates
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We ship via USPS and UPS, selecting the best option based on the most realistic shipping rates and delivery expectations.
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Standard and expedited shipping options are available for domestic orders.
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Shipping rates are calculated based on package weight, size, and destination.
Domestic Shipping Only
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Due to the complexity and high costs of international shipping, we currently ship to U.S. addresses only.
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We do not offer international shipping at this time.
Tracking Information
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Once your order has shipped, we will email you the tracking information so you can monitor your package’s journey.
Address Verification & Delivery Requirements
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Customers are responsible for providing an accurate and complete shipping address. Please double-check your address before placing your order.
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We cannot be held responsible for delays, lost shipments, or failed deliveries due to incorrect or incomplete addresses.
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If a package is returned to us due to an incorrect address, additional shipping charges may apply for reshipment.
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All deliveries must be signed for to ensure secure receipt. If no one is available at the time of delivery, re-delivery attempts or pick-up arrangements may be required by the carrier at an additional cost the customer.
Local Pickup & Delivery
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We offer a free local pickup option for customers who prefer to collect their baskets in person. Pickup details will be provided upon order confirmation.
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We're excited to let you know we offer local delivery to Pass Christian, Mississippi and the surrounding areas. Zip codes include 39571, 39560,39525, 39503, 39501, 39507, 39525, and 39576. We can't wait to bring your order right to your doorstep. Please allow 2 to 3 days for your delivery depending on processing.
Damaged or Lost Packages
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We take great care in packaging our baskets, but if your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will work to resolve the issue as quickly as possible.
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Idalou Gift Basket Creations is not responsible for lost or stolen packages once they have been shipped and marked as delivered by the carrier.
Custom & Special Orders
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If you need a custom order or expedited shipping, please contact us before purchasing to discuss options.
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For any shipping-related questions, feel free to reach out to us!